Gaming is at its best when it is purely for entertainment. HHDB believes every player can enjoy gaming responsibly and within their own limits. On this page you will find all the information, tools, and support you need to game responsibly.
Responsible gaming means treating gaming as a form of entertainment — not as a source of income or an escape from problems. At HHDB, we believe every player should enjoy gaming with full control over their time, money, and emotions.
Online gaming has grown hugely popular in Bangladesh. However, some players are falling into the trap of excessive gaming, which negatively affects their family life, finances, and mental well-being. HHDB is fully aware of this and treats responsible gaming as an integral part of the platform.
Our goal is to give you a gaming environment that is exciting and enjoyable, while keeping all the tools to manage your risk within easy reach. Responsible gaming at HHDB is not an option — it is our core commitment.
Core Principles: Gaming should be fun and controlled. You are gaming responsibly when you play for enjoyment and accept any money lost as the cost of entertainment.
Responsible gaming at HHDB means following a few core principles. Keeping these in mind ensures gaming stays enjoyable at all times.
Keep in mind — it's not possible to consistently win at a casino or betting over the long run. This is entertainment, not a lottery. Think of each session like a cinema ticket — money spent for enjoyment.
Gaming addiction develops gradually — often without you realising it. Watch out for the warning signs below.
Spending more than your budget and feeling regret the next day.
Placing bigger bets to try to win back money you've lost (chasing losses).
Hiding your gaming from family or friends, or lying about it.
You have tried to stop gaming but cannot.
Work, studies, or family responsibilities are being neglected.
You feel restless, irritable, or stressed when you are unable to game.
You are gaming with borrowed money or funds taken from others.
If you notice three or more of the above signs in yourself, contact HHDB's support team without delay. We are here to help, not to judge.
Ask yourself the questions below. If you answer yes to most of them, it may be time to review your gaming habits.
Have you spent more on gaming than your set budget in the past month?
Do you get angry or agitated when asked to stop gaming?
After a loss, do you tell yourself "just one more" and keep playing until everything is gone?
Do you hide the full extent of your gaming habits from family or those close to you?
Is gaming disrupting your sleep, eating habits, or daily work routine?
Do you often turn to gaming to relieve stress or loneliness?
Do you find it difficult to spend your free time without gaming?
Outcome Analysis: 0–2 Yes — You're in the clear. 3–4 Yes — Stay cautious and set limits. 5+ Yes — Seek support now and use HHDB's tools.
If you feel something is wrong — the first step is to acknowledge it. HHDB is here to support you, not judge you.
The first step to solving a problem is recognizing that you need help. That courage is the biggest step of all.
Log in to your account and exclude yourself for a set period from the responsible gaming settings — 1 day, 1 week, or longer.
Reach out to the HHDB support team via live chat or email. They will guide you with full confidentiality.
Talk to a family member or trusted friend. Their support can speed up your recovery.
Seeking advice from a mental health professional or counsellor for gaming addiction is completely normal and the smart thing to do.
Set your daily, weekly, or monthly deposit limit.
Set a maximum time limit for each gaming session.
Get periodic reminders of how long you've been playing.
Temporarily suspend your account for a set period.
Set your own break from 24 hours up to 30 days.
Set a budget and stick to it
Set a time limit and use an alarm
Play for entertainment
Accept your losses and don't chase them
Make time for family
Get help as soon as you notice a problem
HHDB strictly prohibits gaming for anyone under 18. No account is activated without age verification.
Every account's age is verified through KYC checks.
Safety measures HHDB has in place to protect you
You can set your own daily, weekly, and monthly limits on deposits, bets, and losses. Lowering a limit takes effect immediately; raising one requires a 72-hour waiting period.
You can exclude yourself for as little as 1 day or permanently close your account. No promotional messages will be sent during this period.
A real-time timer shows how long you have been playing, with an option to set automatic breaks at scheduled intervals.
Set the maximum amount in BDT you are willing to lose in a day or week — HHDB will automatically stop your gaming once that limit is reached.
HHDB's trained support team is always ready to help with responsible gaming concerns in complete confidence. Reach us directly via live chat.
Access to HHDB is strictly prohibited for anyone under 18. No account is activated without KYC verification and age confirmation.
Secure your account in just a few simple steps
Log in to your HHDB account and go to the profile menu in the top right corner.
Click "Responsible Gaming" in the profile menu.
Choose what works for you — a cooling-off period, a fixed-term break, or permanent self-exclusion.
1 day, 7 days, 30 days, 90 days, or permanent — choose the duration that works for you.
Confirm with your OTP or password. Self-exclusion takes effect immediately and you will receive an SMS confirmation.
During self-exclusion, HHDB will not send any promotional offers, bonuses, or gaming notifications. The exclusion cannot be lifted before the set period ends.
Play on your own terms, keep it fun
Set a maximum daily deposit amount in BDT. Once the limit is reached, deposits will be blocked automatically.
Set the maximum amount in BDT you're willing to lose in seven days. Once that limit is reached, gaming will stop automatically.
Set how long you want to play in one session in advance. You will receive an automatic logout and break notification when the time is up.
Set a maximum amount you can place on a single bet. This helps protect you from significant losses.
Lowering a limit takes effect immediately. Increasing a limit requires a 72-hour review period — this protects you from making decisions in the heat of the moment.
Frequently Asked Questions about HHDB's Responsible Gaming Policy